Contact Us
Here you will find all the relevant information for contacting our Customer Service Team.
Please note: our Customer Service is unavailable at weekends and on Austrian Public Holidays.
More inspiration
Here you will find all the relevant information for contacting our Customer Service Team.
Please note: our Customer Service is unavailable at weekends and on Austrian Public Holidays.
We are open to all suggestions and feedback that our customers have to offer, whether in relation to our product assortment or how to improve our Customer Service. Simply send us an email. We look forward to hearing from you!
Regretfully, pools.shop is solely an e-commerce, thus we are only available online.
Unfortunately, we are unable to offer any wholesale prices. The products that are listed in our online shop is directed toward the end consumer.
Please report any website or system errors to our Customer Service Team.
Please report any product prices found listed at lower rates to our Customer Service Team. Also include the name of the source, item number and price listed, as well as the item number and price listed in our shop for review.
Unfortunately, pools.shop does not have a printed catalogue. We continuously add new products and brands to our assortment, making it near to impossible to keep a printed catalogue up-to-date.
All our available products can be viewed online.
We're glad you'd like to share your experience with our community. When composing a product review, please observe the guidelines below.
We reserve the right to delete or block a product review if it contains any of the following:
Reviews and testimonials are human-reviewed prior to being published, although we reserve the right to introduce algorithmic decision-making to support this. Complaints submitted as part of our notice and action mechanisms will be processed and responded to immediately. When complaints are received, the content referred to will be reviewed on the basis of our guidelines and, if necessary, deleted completely, and we will endeavour to resolve them promptly.
Thank you for taking the time to review our products.
Write to us via the contact form